Retail
Overview
In today’s global retail economy organizations are forced to offer a wide variety of product and pricing configurations to address the needs of their customers who come from a multitude of different markets. Developing systems in-house to manage the growing combination of product and pricing configurations is not a viable option for many organizations due to the time and costs associated with such an endeavor. However, managing this complex matrix of product and pricing configurations without some type of management system is a daunting task, which if not done correctly can cause errors resulting in unhappy customers and lost revenue.
Organizations must quickly respond to customer demands while at the same time make consistent, profitable product and pricing decisions. Losing opportunities, customers, or leaving any money on the table is not an option.
Setting a New Standard
Diwan’ Business Rules Management System (BRMS) is a unique enterprise decisioning solution that enables business users’ to quickly and easily automate mission critical retail processes that govern product and pricing configurations. Diwan’ BRMS, called PRIME, is comprised of a highly scalable rules engine, centralized database and web-based management interface designed to empower business users with the ability to create and manage their organization’s business rules at the ever-changing speed of business. The BRMS’s user interface, doesn’t require the use of IT or programmers to create and manage rules, thereby streamlining the rules production process.
This unique Product and Pricing Configuration solution for retail provides a powerful system for automating the execution of complex pricing and quoting strategies across multiple markets, customers and product lines. The BRMS enables organizations increase up-sell and cross sell opportunities, reduce order fall out, and execute more profitable quotes. Additionally, organizations are able to boost operational efficiencies, increase revenue and margins, reduce costs and improve customer relations.